Systemic Functional Linguistics and Healthcare Communication: Review and Prospect
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摘要: 系统功能语言学作为适用语言学,其理论基础和描述资源适用于研究、干预和改进医疗语境中的交流和沟通。通过回顾系统功能语言学在医疗语境的应用,介绍其在医疗交流领域的研究成果,指出目前系统功能语言学医疗交流研究存在的局限性,并展望其未来研究方向。系统功能语言学医疗交流研究聚焦于医院急症室和其它临床环境,收集和分析医疗交流语料,调查研究医疗交流中的人际意义、经验意义、语篇意义等内容。研究显示医疗交流在医疗实践中起重要作用,对患者的医疗体验、安全性和治疗效果产生影响。文章提出了多项改进医疗交流的建议,包括加强医疗工作者和患者之间的情感共鸣、建立个性化和人性化的关系,以及提供医疗交流培训。系统功能语言学医疗交流研究强调以患者为中心交流模式的重要性,为改善医疗交流实践、提升患者的就医体验和治疗效果提供了参考,并为医疗工作者的交流实践和培训提供了理论基础和实践指导。Abstract: Systemic Functional Linguistics (SFL), as appliable linguistics, offers the theoretical framework and descriptive resources to empower researchers to investigate, intervene in, and enhance communication in healthcare contexts. By systematically reviewing the manifold applications of SFL in healthcare communication, the paper has highlighted the accomplishments of SFL healthcare communication studies, identified limitations in the current research of SFL healthcare communication, and overviewed potential future research prospects. Focusing on Emergency Departments and other clinical settings in hospitals, SFL scholars have examined the interpersonal, experiential, and textual meanings of medical discourse. It shows that healthcare communication plays a crucial role in medical practice, influencing the quality and safety of patients’ medical experience and impacting patients’ treatment outcomes. Recommendations have been put forth to improve healthcare communication for clinical professionals, including establishing empathy and rapport with patients, developing individualized and compassionate relationships with patients, and participating in healthcare communication training programs. SFL studies have emphasized the importance of patient-centered healthcare communication, provided suggestions for improving healthcare communication and enhancing the quality and safety of patients’ medical experience, and offered theoretical foundation and practical guidance for the implementation of effective healthcare communication practice and training.
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