Abstract:
This paper summarizes the history of research on emotional management, in troduces the development of research on the relationship between emotional work, emotional intelligence and work performance and on the function and mechanism of emotional events. It illustrates that emotion has become top priority in the research on personnel management. Currently, problems such as lack of research on instant emotion and lack of innovation in research methods exist in the fields of public management and enterprise management. This paper proposes that more importance should be attached to the research on instant emotion and establishment of more integrated theory while emotional variables should be closely analyzed.