The Analysis of the Role of the Government Websites in Improving Citizens' Voice——From the Perspective of the Hirschman's Voice Theory
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摘要: 呼吁表达是一种公共治理机制,其有效性的实现受到呼吁成本的影响。中国政府网站的建设和普及,虽为公民呼吁表达提供了新途径,但政府网站的低影响力、低互动性以及网站信息的低公开度,使公民呼吁表达成本未能降低、政府网站在公民呼吁表达中的作用未能如期发挥。因此,提高政府网站的影响力、互动性以及信息公开度,可有效促进公民呼吁表达的三个条件实现。这不仅对完善呼吁表达的机制,还对政府网站的优化以及政府绩效的恢复都具有现实意义。Abstract: Voice is a public governance mechanism, and the realization of its' effectiveness is affected by the cost of voice. The construction and popularity of government websites in China provides a new way for citizens to voice, but the government websites' low impact, interactivity and open degree restrict the government websites' role in expression of the citizens' voice. Therefore, to improve the influence, interactivity and information openness of the websites can effectively promote the realization of citizens' voice. This can not only perfect the mechanism of voice, but also has practical signification to the optimization of government websites and restoration of government performance.
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Key words:
- govemment websites /
- voice /
- the cost of voice
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